Hyster enjoys a terrific relationship with most of its clients due its focus on creating complete client satisfaction through its world class manufacturing. Our goal is to anticipate the needs of each client in addition to address them with forklifts that provide the value, the performance and the dependability that they really require.
Hyster completely believes in starting with the customer. The company conducts yearly focus groups and provides on-going voice of customer research that is conducted both on line as well as in the field. We have more than 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help make sure that the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to ensure the lowest cost of ownership and total dependability all of Hyster's machinery are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
To initiate excellence from the start, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like for instance quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold each and every employee responsible for constant quality, along with the 5s workplace organization in place to help us accomplish it.
Hyster offers a range of excellent features as standard with our products. By remaining dedicated to our focus on safety and quality, and by being innovative from beginning to end, we offer several of the best material handling machines on the market. These are just a few of the reasons why the company has become a leader within the industry.